Privacy Policy
At The New Excellent Building Material Trading LLC (“The New Excellent,” “we,” “our,” “us”), we respect your privacy and are committed to protecting the personal information you share with us.
1. Information We Collect
We may collect the following information:
- Name, company name, email address, phone number
- Enquiry details, RFQ submissions, BOQ uploads
- Communication records via email, phone, or WhatsApp
- Website usage data (cookies, browser type, pages visited)
2. How We Use Your Information
Your information is used to:
- Respond to enquiries and quotations
- Process orders and deliveries
- Provide customer support and project assistance
- Improve our website, services, and customer experience
- Comply with legal and regulatory requirements
3. Data Sharing
We do not sell or rent your personal information. Data may be shared only with:
- Internal teams for order processing and support
- Logistics partners for delivery coordination
- Government authorities, if required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, misuse, or disclosure.
5. Cookies
Our website may use cookies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings if preferred.
6. Your Rights
You may request access, correction, or deletion of your personal data by contacting us at:
📧 info@thenewexcellent.com
7. Policy Updates
This Privacy Policy may be updated periodically. Continued use of our website indicates acceptance of the revised policy.
