The New Excellent provides reliable delivery services across the UAE.
1. Delivery Timelines
- Standard items: 24–48 working hours
- Bulk and project orders: As per mutually agreed schedules
- Same-day or urgent delivery may be available for select items (subject to availability)
2. Delivery Conditions
- Delivery timelines are confirmed at the order confirmation stage
- Site access and unloading responsibility must be arranged by the customer unless agreed otherwise
- Delays due to force majeure, site restrictions, or government regulations are not the company’s liability
3. Delivery Charges
- Delivery charges, if applicable, are communicated at the time of order confirmation
- Additional charges may apply for remote locations or urgent deliveries
